Welcome to Siferex.

Siferex ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Siferex application, website, and related services (collectively referred to as the "Services").

By accessing or using Siferex, you agree to the collection and use of information in accordance with this Privacy Policy.

If you do not agree with this policy, please do not use our Services.

We may collect different types of information in order to provide and improve our Services.

2.1 Personal Information
When you create an account or use our Services, we may collect personal information such as:

• • Full name
• • Email address
• • Phone number
• • Company or organization name
• • Account credentials
• • Customer support communications

2.2 Financial and Transaction Data
Because Siferex is a financial management and accounting platform, we may process financial-related information including:

• • Transaction records
• • Accounting entries
• • Exchange operations
• • Currency information
• • Account balances
• • Financial reporting data
• • Operational financial data entered by users

Siferex processes this information only for providing the requested services.

2.3 Device and Technical Information
When you use our Services, we may automatically collect technical information including:

• • IP address
• • Device type
• • Operating system
• • Browser type
• • Application version
• • Device identifiers
• • Time zone and system language

2.4 Usage Information
We may collect information about how the Services are used, such as:

• • Pages visited
• • Features used
• • Error logs
• • Interaction with the application
• • Performance diagnostics

This information helps us improve system reliability and user experience.

We use collected information for the following purposes:

• • To provide and maintain our Services
• • To create and manage user accounts
• • To process financial and operational records
• • To generate reports and analytics requested by users
• • To improve platform functionality and performance
• • To detect, prevent, and investigate fraud or security incidents
• • To comply with legal and regulatory obligations
• • To provide customer support
• • To communicate important service updates

We do not sell personal information to third parties.

If you are located in the European Economic Area (EEA), our legal basis for processing your personal data may include:

• • Performance of a contract when you use our Services
• • Compliance with legal obligations
• • Legitimate business interests such as improving our platform
• • User consent where required

5.1 Service Providers
We may share information with trusted third-party service providers who help operate our Services, such as:

• • Cloud infrastructure providers
• • Hosting providers
• • Security monitoring services
• • Analytics providers

These providers are required to protect your data and use it only for the services they provide to us.

5.2 Legal Requirements
We may disclose information if required to do so by law or in response to valid legal requests, such as:

• • Court orders
• • Government authorities
• • Regulatory bodies

5.3 Business Transfers
If Siferex undergoes a merger, acquisition, or asset sale, user information may be transferred as part of that transaction.

We take the protection of your information seriously and implement appropriate technical and organizational measures, including:

• • Encrypted communication (HTTPS/TLS)
• • Secure cloud infrastructure
• • Access control and authentication mechanisms
• • Monitoring and logging systems
• • Data protection practices aligned with industry standards

However, no system can guarantee absolute security.

We retain personal data only for as long as necessary to:

• • Provide our Services
• • Comply with legal obligations
• • Resolve disputes
• • Enforce agreements

Users may request deletion of their accounts and associated personal data, subject to applicable legal and regulatory requirements.

Depending on your jurisdiction, you may have rights regarding your personal data, including:

• • The right to access your data
• • The right to correct inaccurate information
• • The right to request deletion of your data
• • The right to restrict or object to processing
• • The right to request a copy of your data (data portability)

To exercise these rights, please contact us using the information below.

Our website may use cookies and similar technologies to:

• • Maintain user sessions
• • Improve website functionality
• • Analyze website usage
• • Enhance user experience

Users may control cookie preferences through their browser settings.

Our Services may integrate with third-party technologies such as:

• • Cloud hosting providers
• • Analytics tools
• • Monitoring services

These services may collect limited technical data necessary to operate the platform.

Siferex Services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such data has been collected, we will take steps to remove it.

We may update this Privacy Policy from time to time.

If significant changes occur, we will notify users through our Services or by updating the "Last updated" date at the top of this document.

Users are encouraged to review this policy periodically.

If you have questions about this Privacy Policy or our data practices, please contact us:

Siferex
Email: support@siferex.com
Website: https://siferex.com